Our client in the Medical/Healthcare Software Development sector is looking for a System Analyst to join their growing team in Centurion (Hybrid). Interested candidates must have medical aid experience, specifically membership and contributions. Education and Experience Requirements: A relevant 3-year degree or equivalent 3-year qualificationMinimum of 3 years working experience in dealing with insurance systems and operational requirements.Strong understanding of Healthcare and /or Short-term insurance industry (compulsory)Oracle or PostgreSQL – writing/running queries (added advantage)MS Office SuiteAdvanced ExcelWorking experience in an ITIL based environment (added advantage) Areas of responsibility: Troubleshooting technical issuesRisk mitigation planningCollaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistentMaintaining and upgrading existing systems as requiredCreating system guidelines and manuals for the organisationRunning training sessions and workshops on system processesConducting regular reviews of systems and generating reports on efficiencies and improvement areasReview problem reports, analyse and investigate using the appropriate tools.As required, resolve problem report, or utilize debug/datafix processes by applying knowledge of the system, interfaces and dependencies. Identify sets of stakeholders to be involved. Ensure that the documentation / breakdown of the issue is complete and fit for purpose.If required, revert to stakeholders if technical issues require business decisions to proceed and answer any queries from the development team.Liaise directly with developers, business analysts and development managers to arrive at solutions.Using technical skills, plan, code and quality check ad hoc reports as needed from business and management team Qualifications and Skills: Analytical and logical thinking ability with strong attention to detailStrong problem-solving capacityHigh-level written and verbal communication skillsProject management skillsAbility to work under pressure and to tight deadlinesKnowledge of data modelling and data visualisation toolsSelf-motivated, self-starterTeam playerHave a continuous learning driveConfidentAble to work on multiple issues and adapt to changing priorities during a day.
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