System Administrator

Key Responsibilities - First point of contact for user incidents and requests - Managing tickets via ITSM platform - Provide IT support to all users within the business - User setup and configuration - Workstation setup and deployment - Ensure that user data backup solution is functional and user data is protected - IT compliance - adhere to IT policies and procedures - Maintain and update documentation of configurations - Multifunction printer support Experience Required: - Minimum 5 years experience as an IT Systems Administrator - 2 years working experience with Google Workspace - Microsoft Windows Server 2016 and up - Microsoft Windows 10 and 11 - Microsoft Office 2016 and up - Proficient in Microsoft Active Directory - Cisco Catalyst switches - Experience with HPE Server hardware advantages - Experience with HP multifunction printers advantages - Experience with VMware vSphere advantages Certifications: - CompTIA A and N(or equivalent Diploma/Degree) - CompTIA Server not a must, but will be advantages - CompTIA Security not a must, but will be advantages - Microsoft MCSE - Cisco CCNA or CCNP