Support Engineer

Purpose of Role:Provide Endpoint Manager (SCCM and Intune), Microsoft server and Cloud services support.Critical Requirements - Skills, Experience & QualificationsMatric Qualification- MCSE, with 70-703, 70-745 or similar- Tertiary IT qualification- At least 3 to 5 + years supporting SCCM with exposure to - OS deployment - Application packaging and deployment - Patch management - Reporting - Co-management with Intune- At least 3 + years supporting Intune- Good understanding of server environment- Ability to clearly articulate problems and solutions with the technical team - Self-managed- Valid Drivers License and own reliable vehiclePrimary Role Accountabilities- Application packaging and deployment- Patch management- Operating system deployment - Office 365 administration- Device hardening and vulnerability management- Assist with escalations from 1steline support engineers