Support Consultant

Join the future of work!Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates.
We are currently looking for a Support Consultant to help us service growing our customer base.
If you are ready to go to the moon, Ditto Hire is the company to help you get there.
What you need:Customer support backgroundExperience in support on large platformsExcellent communication skillsAbility to learn quicklyDuties:Provide friendly and efficient support to customers via telephone/email/support systemsAccurately record and document activity through the ticket systemEnsure effective communication with customers, colleagues, and managementPerform adhoc functions, projects, trainingMore about you:Resourceful with a strong sense of urgencyFriendly and helpfulExcellent telephone mannersAbility to take initiative and solve problemsGood time management skillsAbility to work under pressureYou like to share knowledgeQuick learner and comfortable in a dynamic tech environmentWhat We Will Give You:Competitive compensation (base salary with commission)Comprehensive time-off & generous leave policiesExcellent working environment with exceptionally smart peopleCollaborative, transparent and fun office cultureAccelerated professional developmentConstant learning and improvement