Support Administrator
Salary total package: Negotiable
Centre: Centurion
(Ref. WS19/102024) Job Summary: Monitor communication links and data flow as well as operational computer processes and maintain computer networks, LAN, WAN and Internet. Monitor Daily, weekly and monthly back up of the servers by compiling reports on a weekly status of backups and execute advanced administration functions on operational servers. Leading the operational support of weather observation and forecasting activities in obtaining missing data, also leading in the planning of hardware and software, network equipment and printer installation. Leading and monitoring end-user technical support, planning and implementation of security procedures and testing new system and application as well as their rollout. Configuring of Microsoft and Linux servers. Provide second level maintenance and administration of specialized System. E.g. Radar communication and Aviation Display system and Meteorological switching system. From time-to-time Configuration of routers and firewall. Key Performance Areas: Provide assistance to staff on technical computing issues. Maintain account holder details. Make regular updates of virus protection, software and operating systems. Troubleshoot any reported problems. Keeping the network up and running. Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers. Create and maintain email accounts for staff. Implement new projects as stated in the strategic plan of the institution. Install GPRS systems for most managers. Provide support, via phone, to internal end users on variety of computer issues as related to both computer software and computer and related hardware. Install and maintain networks / LAN's. Install desktop computers and servers. Linking workstations to the servers of different Network Operating Systems. Report faulty lines for clients to Telkom for repairs. Install, configure and troubleshoot Internet connections. Make hardware and software upgrade recommendations. Required Minimum Education/Training: Grade 12 with Certificate in Information Technology. Knowledge of UNIX or Linux. Code EB or Code 08 (without endorsements). No International Travel Restrictions. Required Minimum Work Experience: 1 year's experience in an IT environment, performing network Administration. Technical and Behavioural Competencies Required: Consulting Relationship building Mentoring Leadership Assurance Compliance Diligence Efficiency Effectiveness Honesty Integrity Mutual Respect Open Communication Positive Work Ethic Professionalism Fault-finding Problem-solving Documentation Reporting Quality Control of Meteorological Data Additional Requirements: Must be willing to be on stand-by as instructed as well as for operational emergencies and crisis situations. Special project completion. Closing Date: 28 November 2024
Preference will be given to African, Coloured and Indian Male and Female. Correspondence will be limited to short listed candidates only. Candidates who have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. The South African Weather Service is an equal opportunity employer.
Record Reference: HCM-ADVERT- SUP- ADMIN – ICT
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