Purpose of the job:
To develop new Business, ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines.
Experiential and Educational requirements:
Matric
Relevant tertiary supply chain qualification.
Intermediate computer literacy (Microsoft Office)
Incoterms & Forex Knowledge
2-3 Years relevant experience
Intermediate Computer Literacy (Microsoft Office) & SAP Hanna experience essential
Essential duties and responsibilities:
Maintenance of Customer and vendor information
SAP processing - All steps from capturing sales order, purchase order, inbound, Miro, zvso, outbound & invoicing (ensure invoicing is correct first time)
Timeous capturing and booking of forward exchange contracts
Ensuring creditor payments are captured, reconciled, and processed timeously
Communication with Export country regularly
Daily processing of customer purchase orders and submission of purchase orders to vendors
SAP data maintenance
Complete clearing instructions for supplier invoices
Sale in line within budget
Cost management overall cost of purchasing
Customer relationship management (communication, ensuring customer satisfaction, effective partnership
Handle process from request for quotation, preparation of our quotation and order management
Complete special projects and miscellaneous assignments
Understanding customer business environment and needs
Seeking potential customers for new business aligned with Department Strategy
Frequent customer visit
Effective & timeous email correspondence to customer and supplier
Respond to queries timeously and close off open items
Order expediting
Basic machine and parts products knowledge (advantage)
Ensure customer payment received on time
Always ensure positive GP
Manage Net working capital
Kaizen Implementation
Liaise with internal departments to ensure smooth process flow of all business processes
Training related to current job function
Training related to future development
Company policy to be adhered to.
Interpersonal relationship improvement (teamwork, customer, supplier)
Ensure 5S compliance
Assist with divisional audit & stock counts
First in First Out stock management and control
Support with parts receiving at Warehouse & Delivery to Customers (when required)
W/H visit to understand space constraint (GG)