Purpose of the job: To develop new Business, ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines. Experiential and Educational requirements: Matric Relevant tertiary supply chain qualification. Intermediate computer literacy (Microsoft Office) Incoterms & Forex Knowledge 2-3 Years relevant experience Intermediate Computer Literacy (Microsoft Office) & SAP Hanna experience essential Essential duties and responsibilities: Maintenance of Customer and vendor information SAP processing - All steps from capturing sales order, purchase order, inbound, Miro, zvso, outbound & invoicing (ensure invoicing is correct first time) Timeous capturing and booking of forward exchange contracts Ensuring creditor payments are captured, reconciled, and processed timeously Communication with Export country regularly Daily processing of customer purchase orders and submission of purchase orders to vendors SAP data maintenance Complete clearing instructions for supplier invoices Sale in line within budget Cost management overall cost of purchasing Customer relationship management (communication, ensuring customer satisfaction, effective partnership Handle process from request for quotation, preparation of our quotation and order management Complete special projects and miscellaneous assignments Understanding customer business environment and needs Seeking potential customers for new business aligned with Department Strategy Frequent customer visit Effective & timeous email correspondence to customer and supplier Respond to queries timeously and close off open items Order expediting Basic machine and parts products knowledge (advantage) Ensure customer payment received on time Always ensure positive GP Manage Net working capital Kaizen Implementation Liaise with internal departments to ensure smooth process flow of all business processes Training related to current job function Training related to future development Company policy to be adhered to. Interpersonal relationship improvement (teamwork, customer, supplier) Ensure 5S compliance Assist with divisional audit & stock counts First in First Out stock management and control Support with parts receiving at Warehouse & Delivery to Customers (when required) W/H visit to understand space constraint (GG)