Purpose of the job:To develop new Business, ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines.
Experiential and Educational requirements:MatricRelevant tertiary supply chain qualification.Intermediate computer literacy (Microsoft Office)Incoterms & Forex Knowledge2-3 Years relevant experienceIntermediate Computer Literacy (Microsoft Office) & SAP Hanna experience essential Essential duties and responsibilities:Maintenance of Customer and vendor informationSAP processing - All steps from capturing sales order, purchase order, inbound, Miro, zvso, outbound & invoicing (ensure invoicing is correct first time)Timeous capturing and booking of forward exchange contractsEnsuring creditor payments are captured, reconciled, and processed timeouslyCommunication with Export country regularlyDaily processing of customer purchase orders and submission of purchase orders to vendorsSAP data maintenanceComplete clearing instructions for supplier invoicesSale in line within budgetCost management overall cost of purchasingCustomer relationship management (communication, ensuring customer satisfaction, effective partnershipHandle process from request for quotation, preparation of our quotation and order managementComplete special projects and miscellaneous assignmentsUnderstanding customer business environment and needsSeeking potential customers for new business aligned with Department StrategyFrequent customer visitEffective & timeous email correspondence to customer and supplierRespond to queries timeously and close off open itemsOrder expeditingBasic machine and parts products knowledge (advantage)Ensure customer payment received on timeAlways ensure positive GPManage Net working capitalKaizen ImplementationLiaise with internal departments to ensure smooth process flow of all business processesTraining related to current job functionTraining related to future developmentCompany policy to be adhered to.Interpersonal relationship improvement (teamwork, customer, supplier)Ensure 5S complianceAssist with divisional audit & stock countsFirst in First Out stock management and controlSupport with parts receiving at Warehouse & Delivery to Customers (when required)W/H visit to understand space constraint (GG)