Requirements:
Must have a Diploma in Logistics, Operations, Supply Chain, Business, or similar field (NQF 7). 3 - 5 years experience in Warehouse or Supply Chain environment of which 3 years should be at Senior Management level. Proficiency in data analysis tools (e.g., Excel, SQL, Power BI, SAP), Transportation management system (TMS). Clear understanding of Warehouse management system (WMS). Knowledge of Warehousing and Distribution processes and procedures. Solid understanding of transport operations, logistics processes, and supply chain management. Financial acumen. Knowledgeable in Material Resource Planning (MRP). Project Management. Vendor Management. Demonstrated use of performance metrics to measure the effectiveness of the supply chain.
Responsibilities, but not limited to:
Transport Analysis and Control:
Responsible for analysing, control and optimising of transport processes that enables the efficient movement of goods physically and through system in a cost-effective manner. Contributes to creating and recommending strategic & operational plans and reviews in order to achieve transportation objectives and budget.
Plan, co-ordinate and monitor the offloading and loading of all vehicles.
Ensure efficient and effective planning of Yard schedule.
Ensure the relevance and accuracy of all documentation relating to goods dispatched.
Continuously liaise with transport partners in terms of daily planning and deliveries.
Collect, analyse, and interpret data related to transport operations, including route efficiency, fuel consumption, delivery times, and costs.
Develop and maintain transportation metrics and KPIs to track performance.
Evaluate the performance of transport vendors and carriers, ensuring they meet service level agreements (SLAs) and cost targets.
Host monthly reviews to ensure service level agreements (SLAs) are being maintained.
Assist in negotiating contracts with carriers and suppliers based on performance data.
Manage all claims and incidents according to policy.
System and Process Optimisation:
Constant review, analyse and optimisation of transport, material handling and system processes to optimise flow.
Analyse current transportation processes and recommend improvements to increase efficiency and reduce costs.
Work closely with the warehouse and sales teams to implement process changes.
Conduct cost-benefit analyses on transport initiatives and projects.
Monitor transportation expenses and identify opportunities for cost savings.
Analyse routing data to identify the most efficient routes and delivery schedules.
Raise and support all Transport Non-compliance requests (NCRs) to completion.
Customer Service & Compliance:
Working with customers & stakeholders to resolve any issues related to transport, ensuring that service level agreements (SLAs) with stakeholders are met or exceeded.
Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
Resolve all customer complaints promptly and provide feedback.
Collaborate with customer service teams to analyse and improve delivery performance and customer satisfaction.
Address and resolve transport-related customer issues based on data insights.
Visit customers to understand and support on their loading and offloading constraints.
Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.
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