Purpose of the job: To ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines Experiential and Educational requirements: Matric Relevant tertiary qualification (advantage) Intermediate computer literacy (Microsoft Office) SAP R 3 experience 2 Years relevant experience Essential duties and responsibilities: Sales in line with Budget Cost management - overall cost of purchasing Always ensure positive GP Manage Net working capital Maintenance of Customer information Customer relationship management (communication, need satisfaction, effective partnership) Understanding customer business environment Seeking potential customers for new business Frequent customer visit Complete APDP & EU declarations on a quarterly basis Effective & timeous email correspondence to customer and supplier Respond to queries timeously and close off open items Handle process from Request for Quotation, Preparation of quote and order management Supervise and assist in SAP processing- Creating delivery notes, Invoicing, Inbounding, MIRO Rundown sheet management - Tracking with supplier and customer on hand information First in First Out stock management and control Ensure invoicing is correct first time Ensure queries are resolved timeously - Quality, Damaged Stock, Overdue Debtors, Airfreight cost capturing Kaizen Implementation Communication with Export country regularly Creditor payment documentation preparation Complete clearing instructions for supplier invoices with internal Clearing & Forwarding & and external parties Liaise with internal departments to ensure smooth process flow of all business processes Training related to current job function Training related to future development Company policy to be adhered to.
Interpersonal relationship improvement (team work, customer, supplier) Ensure 5S compliance Complete Special projects and miscellaneous assignments Assist with divisional audit, verification of stock count W/H visit to understand space constraint (GG)