Purpose of the job:
To ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines
Experiential and Educational requirements:
Matric
Relevant tertiary qualification (advantage)
Intermediate computer literacy (Microsoft Office)
SAP R 3 experience
2 Years relevant experience
Essential duties and responsibilities:
Sales in line with Budget
Cost management - overall cost of purchasing
Always ensure positive GP
Manage Net working capital
Maintenance of Customer information
Customer relationship management (communication, need satisfaction, effective partnership)
Understanding customer business environment
Seeking potential customers for new business
Frequent customer visit
Complete APDP & EU declarations on a quarterly basis
Effective & timeous email correspondence to customer and supplier
Respond to queries timeously and close off open items
Handle process from Request for Quotation, Preparation of quote and order management
Supervise and assist in SAP processing- Creating delivery notes, Invoicing, Inbounding, MIRO
Rundown sheet management - Tracking with supplier and customer on hand information
First in First Out stock management and control
Ensure invoicing is correct first time
Ensure queries are resolved timeously - Quality, Damaged Stock, Overdue Debtors, Airfreight cost capturing
Kaizen Implementation
Communication with Export country regularly
Creditor payment documentation preparation
Complete clearing instructions for supplier invoices with internal Clearing & Forwarding & and external parties
Liaise with internal departments to ensure smooth process flow of all business processes
Training related to current job function
Training related to future development
Company policy to be adhered to.
Interpersonal relationship improvement (team work, customer, supplier)
Ensure 5S compliance
Complete Special projects and miscellaneous assignments
Assist with divisional audit, verification of stock count
W/H visit to understand space constraint (GG)