Supervisory Reprographic Serviceict Operations And Customer Service

Details of the offer

Nelson Mandela University reserves the right not to make an appointment.
In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.
CORE PURPOSE OF JOBTo supervise production and staff in the print room.
To operate networked high volume digital photocopiers.
Manage the paper stock levels and ordering of materials.
Process print requisitions and quotes.
KEY PERFORMANCE AREASTo supervise production, finishing and quality of workTo supervise staff and ensure deadlines are metProcessing of print requisitions and quotesOrdering of all paper and suppliesOperate Networked High Volume Digital PhotocopiersCORE COMPETENCIES Ensures good time keeping is maintained by production staff.Liaises with staff and Section Head with regard to leave and time off.Reports absenteeism to Section Head and makes arrangements for relief staff.Trains new staff to operate photocopiers and processing of print requisition on computerised systems.Ensures that productivity and quality standards are maintained by production staff.Checks progress of work on photocopiers and finishing section in order to ensure that deadlines are met.Phones photocopier service company in order to report breakdowns and ordering of toner.Receives internal/external calls regarding enquiries about production of work.Checks stock levels and places orders with appropriate supplier.Processes internal and external stores requisitions on ITS Financial System.Distribution of work - Goes through print requisitions received, prioritises work and assigns work to appropriate High Volume Photocopiers or Finishing Section.Receives originals in various formats: hard copy, digitally stored on disc or memory stick, via network to computer.Adheres to productivity and quality standards as described in the "Reprographic Services Standard Operations Procedures" manual.Programmes each machine according to its own programme settings and to variety of functions as follows: Various paper sizes, reduction and enlargement of originals, variety of paper and board colours, inserting of pre-printed covers, overprinting of covers, variety of stapling options, online punching, single and double sided printing, scan and e-mail, copy quality settings, document precount setting, folding options, insertion of job identification details.Performs various document manipulating settings as follows: margin settings, page numbering, rotating of image, booklet making.Job building - Originals have to be checked individually and the machine programmed in sequence according to special instructions or sample provided as follows: different colours of pages, double or single sided printing as well as various cover options.Operates two machines simultaneous.
Generally sets up one machine for long run work and the other machine for short run work.
Machines can be pre-programmed for the next job as the machines are running.Fills various paper trays with A3/A4 paper/board, depending on the specifications of each job.Replenishes staples, toner and waste toner cartridges.Cleans exposure platen glass.Removes jammed paper from various sections of machine.Ensure that all tests and confidential work printed is sealed in plastic bags.
Large volumes to be packed in boxes and sealed with safety tape.Shreds all damaged tests and examination questionnaires.Ensures that examination officers are present during printing of examination questionnaires.Ensures that study material which infringes copyright has authorisation from copyright office.Assists with finishing functions when necessary REQUIREMENTS Minimum Grade 12 or equivalent (e.g.
technical qualification).Minimum 1-3 Years relevant and / or working experience in a printing environment.Minimum 1-3 Years relevant and / or working experience on digital photocopiers.Possible supervisory experience SCREENING QUESTIONS Do you have experience in a printing environment?Do you have experience on digital photocopiers?Do you have experience in a supervisory role?


Nominal Salary: To be agreed

Job Function:

Requirements

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