Supervisor: Private Hire

Details of the offer

Job title : Supervisor: Private Hire
Job Location : Gauteng, Johannesburg

Deadline : December 28, 2024

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Essential Requirements: Matric/ Grade 12 plus B-degree (NQF Level 7) with computer literacy and numerical skills in the following fields: Transport/ Related studies Administration Marketing and Communication Public Management Minimum of 5 years' experience in Public transportation environment, effective knowledge of the City of Johannesburg Geographical areas. Willingness to work flexi-hours.
Key performance areas Attend to Operational Correspondence High level of client satisfaction.
Coordinate Special Orders and Special Hire Bus Operations. Ensure all special hire orders are forwarded to Schedule Officers well in advance of the required operation date. Allow sufficient time for depot staff to book drivers and prepare buses. Provide Schedule Officers with complete and accurate documentation for  each special hire order. Minimize the risk of errors or omissions that could disrupt operations.
Special Hire Order Management. Achieving a high rate of error-free processing of special hire orders. Ensuring compliance with Council policies, accurate record-keeping. Proper financial handling.
Section Management Staff perform in accordance with business unit objectives. Achieve competence Compliance to legislation. A conducive environment for optimal service.
Stakeholder Relationship Management High levels of satisfaction and positive feedback from stakeholders. Clear, consistent and timely communication with stakeholders, ensuring they are well-informed and engaged. Successful resolution of conflict and disputes, maintaining positive stakeholder relationships.

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