Supervisor

Job Description
The Supervisor will support the Store Manager in the daily operations of a retail store. Your role is to supervise employees, work with customers, and help carry out the directives of the manager and the business. You will also provide customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, the latest fashion trends, and minimizing stock losses.
Key Responsibilities

Provide customer service at all times
Process customer merchandise through the tills
Assist customers with product selection to increase basket value
Ensure that all new/replenished merchandise is on the sales floor
Ensure that all ticketing & visual displays are in place
Support the manager in charge with day-to-day duties
Assist with supervising employees engaged in daily duties
Ensure daily, weekly, and monthly admin is completed
Conduct daily banking
Manage inventory
Ensure store equipment is secured and accounted for
Be aware of health & safety rules
Understand store daily/weekly/monthly sales targets
Assist with action plans to minimize stock loss

Qualifications
Matric
Knowledge, Skills, and Experience

Grade 12
At least 1-2 years management experience in a similar environment
Computer literate
Work well under pressure
Team player with good time management
Good attention to detail and accuracy of work
Good problem-solving capabilities
Good communication skills
Resourcefulness
Customer service oriented
Ability to build and maintain relationships
Confidence and decisiveness
Passionate about the brand
Social media savvy
Fashionable
Resilient


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