Supervisor- Document Mgmt.Apply remote type Hybrid 1-2 Working Caregivers (Onsite 1 - 2 days) locations Worcester, MA Worcester Business Center time type Full time posted on Posted 8 Days Ago job requisition id R24116538Exemption Status: ExemptSchedule Details: Monday through Friday, On Call - RequiredScheduled Hours: 9:00AM - 5:30PMShift: 1 - Day Shift, 8 Hours (United States of America)Hours: 40Cost Center: 99940 - 5466 Document ManagementThis position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.I. Major Responsibilities:Distributes and monitors the filing of loose reports to ensure that all patient related reports/results are filed into the electronic medical record on a timely basis.Monitors the accuracy of the medical record documents that are filed, scanned, and indexed in the charts to ensure accuracy.Oversees the Quality Assurance (QA) process and works with the Document Management employees to ensure the accuracy of electronically filed documents into the EMR.Acts as a point person/department resource for special projects/programs and responds to Document Management related questions and issues.Ensures record processing operations are within 24 hours of document creation.Acts as a liaison between HIM, IT, vendors, and clinicians to address any Document Management application problems.Oversees vendor relationships and processes with archiving and scanning vendors as well as courier services.Coordinates coverage and schedule for Document Management staff.Maintains statistical and quality data related to Scanning/Indexing and Quality Assurance (QA).Provides technical training, education, and assistance to Document Management staff.Standard Management Level Responsibilities:Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training.Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met.Coordinates the assignment of tasks and helps resolve technical and operational problems.Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation.Encourages and supports diverse views and approaches.Integrates diversity into departmental objectives.Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc.Ensures that department complies with hospital established policies.Ensures adequate equipment and supplies for department.Develops and maintains established departmental policies, procedures, and objectives.Ensures compliance to all health and safety regulations and requirements.Maintains regular, reliable, and predictable attendance.Performs similar or related duties as required or directed.All responsibilities are essential job functions.II. Position Qualifications:License/Certification/Education:Required: Associate degree in Health Information Management, Healthcare or Business Administration, or certification as a Registered Health Information Technician (RHIT).Experience/Skill:Required: Minimum three (3) years of experience in health information management within a hospital setting or relevant work experience.Minimum one (1) year leading or coordinating the work of others.Ability to meet deadlines.Strong customer service skills with the ability to communicate efficiently.Computer literate and proficient with Epic, Hyland, and Microsoft Windows applications.Knowledge of medical terminology.Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.III. Physical Demands and Environmental Conditions:Work is considered sedentary. Position requires work indoors in a normal office environment. This position may involve lifting record boxes as part of the job responsibilities. The supervisor role operates during a mid-shift, bridging the 1st and 2nd shifts to address staffing needs. Additionally, the role requires being on-call one weekend per month to address questions or concerns from weekend staff.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We're striving to make respect a part of everything we do at UMass Memorial Health. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****** UsWho is a caregiver? It's not just the person who delivers the care. It's all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention.
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