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Supervising Associate – Content Creation & Management
Job Description: The Supervising Associate will take the lead in creating and managing new content offerings, overseeing the entire process from ideation to publication. They will ensure the content aligns with the company's strategic objectives and manage a team dedicated to maintaining content quality and consistency. They will also liaise with different departments to ensure alignment of content and brand messaging.
Responsibilities:
Develop and implement a content strategy that supports and extends the company's strategic objectives.
Manage the entire content creation process, from ideation, production to publication, ensuring high-quality and consistent output.
Lead, guide, and motivate a content creation team while coordinating with other departments for smooth content synchronization.
Define strategy and design strategic solutions for customer experience based on stakeholder interviews, research analysis, persona creation, user needs, journey maps, and business requirements.
Interpret client needs in real time throughout an experience and create frameworks/activities/templates to support them.
Prototype in real-time frameworks, diagrams, interfaces or slides to enhance understanding and alignment.
Design and create outputs from a client session using different visual components ranging from brochure, video, website, prototype etc depending on the needs of the client.
Manage Independence, quality and staffing for sessions.
Skills Required:
Strong business and strategic understanding.
Ability to lead and manage projects independently.
Content development skills.
Aptitude for research and analysis.
Excellent collaboration & stakeholder management skills.
Proficient in editing and proofreading.
Familiarity with design and layout concepts.
Excellent communication and interpersonal skills.
Ability to manage multiple projects and meet tight deadlines.
Detail-oriented.
Experience Required: 7-9 years of experience in content creation and management with a proven track record of executing successful content strategy.
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