Date Posted: 09/11/2024Req ID: 39638Faculty/Division: Faculty of Arts & ScienceDepartment: Faculty RegistrarCampus: St. George (Downtown Toronto)Position Number: 00020177About us:The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.Your opportunity:The Office of the Faculty Registrar works closely with departments and colleges at the University of Toronto, concerning virtually all matters relating to Arts and Science students. Our department members are dedicated to aid all students to the greatest extent, to make their university experience as smooth and seamless as possible. We coordinate personal, financial, academic counselling, registration and enrolment, student records, transfer credit, petitions, final examinations, and graduation.Reporting to the Associate Director, Enrolment Services & Records, the Student Records Specialist is a key member of the Records and Enrolment team in the Office of the Faculty Registrar. The incumbent will act as the first point of escalation for inquiries concerning student records, propose and implement process changes with the goals of improving service to students, College Registrar's Offices, and academic units, and collaborate with various stakeholders across the Faculty.Your responsibilities will include:Creating and updating student recordsImplementing plans and process improvements for registration and enrollment activitiesAdvising staff on the interpretation of academic regulations and its impact to student records and assessmentsReviewing and assessing student records to confirm eligibility to graduateFollowing rules and procedural processes related to Freedom of Information and Protection of Privacy Act (FIPPA)Keeping well-informed on University programs, policies and proceduresResponding to service requests in a timely fashionServing as a resource to others by providing (non-supervisory) job-related guidanceEssential Qualifications:Bachelor's Degree or acceptable combination of equivalent experience.Minimum four years of recent and related experience in the management of student records and enrolment/registration processes.Demonstrated experience with degree, program, and course requirements in a post-secondary institution.Demonstrated experience with ROSI (or a similar student information system) and an understanding of Degree Explorer (or similar degree assessment/audit system) and of eMarks (or similar mark submission system).Experience with records management and the application of Faculty of Arts and Science calendar rules.Experience with data management and coordination and ensuring data integrity.Experience interpreting policies related to records and enrollment, and providing significant input into local policies, procedures and practices.Proficient in Windows and MS Office including Word, Excel and Access.Expert knowledge using ROSI or similar student record systemsExcellent logical, critical thinking, problem solving, analytical and organizational skillsExcellent interpersonal skills with demonstrated focus on service excellence, process improvement, and professionalism.Excellent verbal and written communication skillsTo be successful in this role you will be:AdaptableOrganizedProactiveTeam playerPlease note:This is a term position until March 2026.Closing Date: 09/20/2024, 11:59PM ETEmployee Group: USWAppointment Type: Budget - TermSchedule: Full-TimePay Scale Group & Hiring Zone: USW Pay Band 12 -- $79,874 with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.Job Category: Student ServicesLived Experience Statement:Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact ******.
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