DUTIES AND RESPONSIBILITIES - Define the debtors collection strategy and SOPs - Ensure that credit and billing policies ad SOPs are developed, communicated and adhered to - Set objectives for the account receivable team that align with the accounting departments goals - Monitoring processing of remittances - Ensuring timely collection of payments - Produce weekly and/or monthly credit management reports - Balance accounts receivable to GL - Ensure compliance with NCA - Manage the query resolution process for billing and credit - Authorize credit notes - Ensure optimum team in place and developed constantly - Provide leadership and motivating environment - Encourage and recognize performance - Maintain a sound debtors database - Ensure that prospective and current Customers accounts are governed by contracts - Receive and review and approve/decline credit applications (review creditworthiness trade references, judgements, director scans, etc.) - Conducting credit limit reviews and credit application approvals and analysis - Monitor Customer performance against terms - Overseeing the processing bad debt journals, refunds, and working through on-hold/not on-hold accounts with credit controllers - Follow up on non-compliance resolve through direct interaction with Customer and Branch Managers - Advise on action to be taken with defaulters - Provide weekly cash flow projections - Ensure that correct billing occurs and that all discrepancies and irregularities are analyses and rectified - Drive and oversee billing process - Investigate and sign off credit notes - Perform any other adhoc duties as and when required. MINIMUM REQUIREMENTS - Tertiary qualification in Finance/Accounting is essential - 5 years experience in Credit Management, with 3 years managing a team - Experience in FMCG environment is essential - SAGE Evolution knowledge will be advantageous - Excellent problem solving, decision making and interpersonal skills - Excellent leadership skills - Excellent communication skills (verbal and written) - Ability to communicate in Afrikaans will be advantageous - Ability to cope well under pressure - A track record of documented successes and achievements - Flexibility to adapt quickly to changing business conditions and changing priorities - Experience in handling high volume accounts - Innovative and adaptable - Highly organized and system orientated.