AnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With over 8 million customers across the UK and Europe since our launch over a decade ago, we're proud to be known as the largest, fastest growing tech company in the logistics industry.Like many popular marketplaces, we're asset light – i.e., we don't own any vehicles or employ any drivers. We work with our transport partners and use technology to disrupt the entire delivery and moving process to optimise the most efficient journeys.Sustainability is a core part of AnyVan's mission. We're proud to say we've achieved carbon-neutral status on all our transport moves.As a Strategic Operations Analyst, you will play a pivotal role in uncovering opportunities to optimise organisational processes, systems, and strategies. Leveraging data-driven insights, you will work collaboratively with stakeholders to craft innovative solutions that enhance efficiency, improve business performance, and address key operational challenges.This role demands curiosity, a passion for self-learning, analytical and strategic thinking, and excellent communication skills. Your ability to translate complex data into actionable recommendations will enable the organisation to navigate challenges effectively and achieve its objectives.What you'll be doing:Data Analysis & Insights:Analyse data (from tools such as Snowflake, Tableau etc) to identify trends, patterns, and opportunities for performance improvement.Generate insightful reports, dashboards, and performance metrics to inform decision-making and guide strategic initiatives.Monitor and evaluate key performance indicators (KPIs) to assess the impact of implemented changes.Process Optimisation:Design, implement, and continuously refine workflows for sales, customer success, and operations to scale efficiently and improve productivity.Assess existing processes and systems to identify inefficiencies, bottlenecks, and opportunities for enhancement.Collaborate with stakeholders to propose and implement solutions that align with strategic goals and organisational priorities.Tech-Stack Management:Address internal requests and manage the tech stack across Customer Success, Sales, and Marketing functions.Optimise systems and workflows to improve effectiveness and ensure seamless operations.Optimisation of Commercial Architecture:Redesign and optimise commercial frameworks to enhance team productivity, visibility, and engagement while reducing costs.Apply advanced analytics to evaluate sales roles, workloads, and engagement strategies, maximising the efficiency and effectiveness of front-line teams.Strategic Collaboration and Innovation:Work with cross-functional teams to understand business needs and translate them into actionable strategies.Stay updated with industry trends, emerging technologies, and best practices to identify new opportunities for innovation.Lead or contribute to strategic projects that drive organisational growth and sustainability.What you'll need to succeed:A degree is required, with a preference for numeracy-focused disciplines such as Mathematics, Statistics, Data Science, Engineering, Computer Science, Economics, or a related field.3+ years experience in data analysis, coding (e.g., SQL, Python, R, etc.), and reporting tools such as Excel, Snowflake, Tableau, or Power BI.Ability to translate insights into actionable strategies that drive results.Strong project management skills with experience in process improvement and workflow optimisation to enhance efficiency and productivity.A natural curiosity to learn new systems, tools, and techniques coupled with a passion for self-learning and a genuine enjoyment in exploring and mastering new concepts.Strong interpersonal and communication skills, enabling effective coordination across multiple functions and stakeholder groups.A bias to action with a proven track record of delivering results and getting things done at high tempo.The ability to commute to our offices in the Central Business District in Cape Town at least 3 days a week.Strong alignment with our company values (outlined below).Perks of the job:A salary that reflects your value (above market rate).Performance-Based Incentives: Enjoy a strong commission structure tied to your success.Take a Break: 20 days of holiday plus public holidays and Christmas Eve on us.Keeping you healthy: ZAR1,000 per month towards medical aid with Momentum or Discovery.Prepare for the future: Pension Fund with 5% employee and 5% employer contributions.Travel: We've got your evening commute covered, car park space if you drive and showers and towels if you cycle.Keeping you refreshed: Enjoy an in-house barista and free fruit every day.Social Scene: Thursday and Friday drinks, and regular social activities.Celebrating Success: 1/4 performance awards with prizes and an annual performance awards - last year's winners enjoyed a 4 day all expenses paid trip to the French alps!Skills Booster: Opportunity to join a disruptive Technology Leader and be part of a fast-growing, innovative company reshaping the industry.DE&IIn our pursuit of fostering an inclusive and diverse workplace, we invite individuals from all backgrounds to join us in our mission. Together, let's create a culture where every voice is heard, every perspective is valued, and every person is empowered to thrive.Please note if we are able to support visa sponsorship it will be highlighted in the requirements section of the job advert.Working PatternsWe are extremely proud of our culture and believe in the many benefits that being in the office provides - all our roles require regular time in our office in the central business district in Cape Town.We do not offer fully remote roles but we support hybrid working wherever possible (3 days in office, 2 days from home). However, to meet the needs of our customers and business operations many of our Operational and Commercial roles are fully office based.Our Values:Have fun, get it done*Work hard, play harder*Satisfaction in results*Do the right thingProgress Over Perfection*Innovate and disrupt*Curious and adaptable*Work quick, learn quickerOne Team Thinking Big*Collaborate and communicate*Celebrate wins*Embrace challenges
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