Store Manager

Store manager
Supervise staff and serve customers by showcasing products in-store. The store manager needs to complete store operational duties by scheduling and assigning employees, and following up on staff work results. Ensure bank balancing and cash-ups are done, as well as take responsibility for daily, weekly, and monthly reports. Understand customer requirements by establishing rapport with potential and actual customers. Embed policies and procedures with staff. Handle customer complaints in-store as well as over the phone. Engage with different departments within the Group.
Candidate Requirements
Skills:

Strong planning and organising
Achieving work goals and objectives
Presenting and communicating information – verbally and written communication
Delivering results and meeting customer expectations
Proven working experience as a retail store manager (Experience in the furniture industry will be advantageous)
Record of successful store management
Ability to work independently and handle multiple projects
Excellent analytical, problem-solving and organisational skills
Interpersonal skills
Telephone skills
Strong computer literacy skills – Excel, Word and Microsoft Outlook
Excellent verbal and written communication skills
Strong people management abilities, to lead and manage staff
Action-oriented
Good timekeeping, organisational and people skills

Requirements:

Std 10 / Grade 12
Retail: 5 years
Own transport

Job Type: Full-time
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