Store Manager

RESPONSIBILITIES

Create a welcoming, inspirational, and personalised experience for all customers.
Drive sales and turnover by motivating and inspiring the team members to achieve sales targets.
Ensure visual merchandising standards create a beautiful store experience.
Maintain a clean, neat, tidy, and fully replenished sales floor.
Ensure stock levels, stock losses, and shrinkage are effectively managed.
Ensure all products are correctly priced with relevant price stickers and/or signage.
Check stock take and cycle count variance reports; investigate variances and escalate stock shortages or unbalanced stock information to the Area Manager.
Adhere to point of sale and banking procedures; raise any areas of concern with the Area Manager.
Ensure compliance with all store standards and operational policies and procedures.
Effectively execute all operational activities within the store.

REQUIREMENTS

A matric, grade 12, or equivalent certificate.
A passion for cosmetics, retail, and customer service.
Knowledge of beauty and skincare products.
Strong customer service orientation.
A strong work ethic and hands-on attitude.
Ability to work a flexible schedule to meet operational needs.
Basic proficiency with email and Excel.
Good communication skills.
Ability to remain calm and pleasant in pressurised situations.
Ability to stand for long periods of time.
Ability to demonstrate and promote products.
Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more.


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