It's fun to work in a company where people truly BELIEVE in what they're doing!
To manage resources to ensure compliance to standards, regulations, and set plans to achieve targets/deadlines. Grade: 12 (NQF Level 4) or equivalent.
Previous experience in a managerial position (or previous reliever experience).
Computer literate – MS Outlook, Excel, Word, MS Teams/Zoom.
Willingness to work irregular hours, including evenings and weekends, and stock takes after hours.
Willingness to be moved from store to store if and when needed.
Willingness and ability to undertake physical hands-on tasks.
Complete an assessment.
Competencies
An absolute passion for the product.
Good interpersonal & communication skills.
Conscientious, attentive to detail, accurate.
Good staff management and development skills.
Sense of urgency, enthusiasm, and high energy level.
Assertiveness.
Customer centric approach.
Ability to work under pressure.
Motivation, self-confidence, and the use of initiative.
Team player who is results driven.
Customer Journey
Customer centric approach.
Ensuring customer service standards are rigorously applied.
Attending to all customer service requests, advertising on product and services.
Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management (Assist Store Manager with functions)
Manage all people-related aspects on an ongoing basis for staff.
Able to deal with employee shortcomings if/when needed.
Assist with recruitment on a store level according to company policy and procedures.
Assist with identifying training and development initiatives for employees.
Assist with performance management – focus on talent management and succession planning.
Able to lead and manage a team of employees.
Assist with identifying training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management:
Opening and locking of store in accordance with the company security procedures.
Conducting start & end of day reporting and procedures.
Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC, and head office instructions, etc.) per company standards and procedures.
Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy.
Monitoring quality and controlling soilage of merchandise and taking appropriate action.
Controlling shrinkage.
Ensure that OHS standards are adhered to at all times.
Sales/Promotions:
Promoting sales to achieve budgets and monitoring sales, turnover, and participation.
Conducting promotions.
Implementation of markdowns and RTC's.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Discover who we are
At Pick n Pay, we are more than just a retailer; we are an organization of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality and value.
Our Mission
We serve with our hearts, we create a great place to be, and with our minds, we create an excellent place to shop.
Our Values
Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success.
Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding.
Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement.
Leadership and Innovation: We nurture leadership and vision and reward innovation. We encourage our employees to be leaders in their roles and think outside the box.
Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions.
Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities.
Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions.
Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business.
Why Pick n Pay?
At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded.
Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.
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