Job ResponsibilitiesManage Profitability: Ensure continuity, growth, and profitability of the Store through the management of costs and maximization of sales turnover and returns. Identify new business opportunities, take calculated risks, and generate innovative ideas for implementing new business opportunities and maximizing sales.Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.Procurement, Stock Control and Merchandising: Ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels, and stock losses are controlled.Maintain Stock Variances: Maintenance of optimal stock levels.Financial Management: Ensure that the Store budget is compiled in line with the agreed-upon operating plans and adhered to. Monitor and control all financial processes in line with best practices and company procedures.Customer Service: Ensure that customer complaints are dealt with effectively and resolved. Coordinate promotions, advertising, and public relations for the store to enhance the Brand's market share in line with company procedures.Accountable for Day-to-Day Operations: Oversee the day-to-day operations, administration, customer sales and service, and overall management and control of the branch employees.Operational Analysis: Analyze operational information leading to the diagnosis of problems and success areas in the business. Enhance successes and address problem areas with the Operations Management Support Team.People Management: Inspire, motivate, guide, develop, and manage employees to meet the store's objectives. Apply all company policies and procedures to maintain a harmonious labor environment.Legislative Compliance and Corporate Governance: Ensure legal compliance with all legislation relating to the operation of the business and take appropriate action regarding all legal matters.Uphold and Promote Company Values and Culture Minimum RequirementsGrade 12Preferably a commerce bachelor's degree or equivalent experiencePreferably Financial or Management diploma5-10 years retail experienceMinimum of 3 years in a junior-mid level management positionPrevious industry-related experienceFinancial acumenInwards and Outwards Logistics/Procurement skillsMerchandising principlesPreferably knowledge of Occupational Health and Safety Act
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