Responsibilities: Drive performance through the store KPIs (e.g. turnover, rewards, new accounts, visuals). Manage stock losses to ensure shrinkage is in line with the Company standard. Drive turnover to ensure the achievement of targets. Ensure the team executes operational excellence through a customer-centric mindset. Generate high levels of motivation and commitment within the store. Ensure store staff implement merchandising strategy and standards. Manage team schedules effectively. Conduct staff training and development. People management, including recruitment, employee relations, and performance management. Control expenses. Allocate time effectively; handle multiple tasks and complete priorities. Manage risk within the store. Qualifications & Experience: A Grade 12 qualification. A relevant tertiary qualification would be advantageous. Must have 3 years of Store Management experience. Must have experience in driving sales to increase store profit. Excellent customer service orientation. Skills: Ability to adapt to different customers and situations. A high sense of urgency with a demonstrated ability to work independently. Outstanding leadership, interpersonal, and communication skills. Strong organizational, administration, and planning skills. The ability to take initiative. A high level of attention to detail. Figure and admin-oriented. Strong verbal communication and interpersonal skills. Ability to work collaboratively with a diverse team to achieve common goals. Flexibility to adapt to a dynamic and fast-paced retail environment. In-depth knowledge and passion for premium and sophisticated fashion trends and brands. Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand. Behaviours: Builds Networks - establishes and nurtures internal and external relationships to create robust, and mutually beneficial, partnerships. Customer Focus - understands, anticipates, and meets the needs and expectations of customers. Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation. Directs work - effectively plans, organises, and directs the activities of individuals or teams to achieve desired outcomes. Drives Engagement - inspires, motivates, and empowers individuals to go above and beyond for the benefit of the team and the organisation. Ensures Accountability - takes accountability and ensures others are held to account on agreed-upon performance targets. Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes. Values Differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others. Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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