Sto Fault Management

STO Fault Management Specialist required in Belville on a contract of 6 month period. This role is required to monitor the Transport network (24/7), troubleshoot and co-ordinate resolution of fault with the various support areas and to perform root cause analysis and drive incident lifecycle.Requirements:MatricDegree / 3 Year National Diploma (S4) within Electrical Engineering / Information Technology / Computer Science / Software Engineering3 years working in the Transmission / IP Networks environmentResponsibilities:To ensure that all network elements are monitored on a 24/7 basis.Capture all network incidents on the FMSReport, handover and escalate all network faults according to NMC Fault Handling and Escalation Procedures within the prescribed service level agreementsHand over all relevant network incidents to operational supportConduct proactive intervention including routine testsProvide technical leadership, training and support to staffConduct hand-over at shift rotation.Monitor and manage networkManage planned worksManage and compile reportsParticipate in departmental projectsProvide support