OverviewPeople. Passion. Pride. This is what has driven our teams since 1833.Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.But at the heart of our business is our people.Role PurposeThe Station Manager is responsible for driving all activities related to operations. Furthermore, the role is responsible for ensuring compliance as per global best practices stipulated by client airlines, ISAGO, ICAO and other local regulatory and government agencies.What You Will Be DoingManage ground handling and cargo operations to ensure on-time performance with strict adherence to all relevant statutory regulations and requirements.Develop and embed a safety culture in all cargo, ramp and passenger handling activities and ensure delivery of quality customer services for all client airlines.Analyse operational discrepancies and ensure comprehensive and appropriate resolution.Plan and ensure compliance with service level agreements (SLA) in all operational areas for catering to operational variations.Ensure implementation of technology and systems, as applicable, to improve efficiencies in cost, productivity, and customer service.Establish and maintain excellent relationships with client airlines, immigration, customs, DGCA, airport and other regulatory authority, as required, to ensure superior customer service.Manage budget and P&L activities for the station.Safety, Security, Wellbeing and Compliance:You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.What We Are Looking ForBachelor's Degree or related field, MBA preferred.Minimum of 5-8 years' aviation operations experience in a management role.Effective communication, interpersonal skills and timely decision making.Leadership as well as team-building skills along with strong analytical and problem-solving skills.Excellent oral and written English communication skills and local language as indicated.Excellent knowledge of ground operations management, vendor relationship management, procurement, and local regulations.DiversityMenzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.Application InstructionsIs this role ticking all the boxes for you? If so, please click apply now! If you would like a confidential discussion, please contact ******.
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