Direct message the job poster from System Soft TechnologiesWe are looking for an energetic Sr.
Product Manager to join our team.
In this role, you'll work cross-functionally with business operations to create and optimize workflow processes.Responsibilities:Lead the build out of our agent-facing Conversational AI products.
Vital product leadership activities include defining/refining the vision and product strategy, and developing business, financial and operational plans.Evangelize your vision and excite others.
Share your goals and rationale behind your decisions.Day-to-day product management activities include speaking with clients, defining and prioritizing requirements, working with designers and engineers to ideate, design, build, test, deliver and optimize our solutions.Work cross-functionally across client, partner and internal stakeholders to take products from conception to launch.
Drive improvements where needed.
Frame tradeoffs and drive the decision making process to push us forward.Lead, manage and/or mentor junior team members.Work with go-to-market teams on sales/marketing/demo materials and other collateral and provide subject matter expertise for internal, client, and partner sales efforts.Plan and manage multiple simultaneous initiatives.Perform other duties as assigned or required.Qualifications:6+ years relevant experience required, including completion of functional, technical, project management, change management, and integration related deliverables.Deep understanding of software features, and the processes of ideation, validation, tradeoff evaluation and roadmapping.Experience in working with cross-functional teams including Design, Engineering and Operations.Superior communications skills and demonstrated ability to communicate/present effectively at all levels of the organization.Skilled at problem-solving and decision making with the ability to navigate challenging situations in a professional manner.Bachelor's degree in computer science, Engineering or a related field, or equivalent training, fellowship, or work experience.Preferred: Experience in workspace design and understanding of the worker experience.Preferred: Track record implementing transformational applications into complex enterprise environments with leading best practices and thought leadership.Preferred: Experience in human powered customer engagement over phone or chat/messaging.Preferred: Experience with NLP / Machine Learning.System Soft Technologies is a proud equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.We are committed to the full inclusion of all qualified individuals.
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You can request reasonable accommodations by contacting us at ****** levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustries: IT Services and IT Consulting
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