a Little Bit About Boldr
Talent is everywhere but opportunity is not. Boldr is the first (and largest) global B Corp talent outsourcing company, dedicated to connecting the world to opportunity. Our global team of over 1,000 team members, spread across 5 countries (South Africa, Philippines, Mexico, USA, and Canada), provides ethical access to global talent, delivering high quality, seamless customer experiences for our values-aligned clients, while empowering local team members to develop and grow. With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is good for communities and businesses.
We are a 'People First' organization, and our mission is to help people grow and connect. We believe each team member should be given the tools and space to become the best version of themselves, learning and growing together in line with this mission, while having fun and delivering excellence to our clients.
What Is Your Role
As the Sr. Manager, People Business Partner (PBP), you will inspire, interact, and provide support to our most important asset: our people. Your mission is to review, develop, and implement the best PBP strategies and initiatives at Boldr while aligning the various teams with the company's strategic and operational objectives. We're looking for top notch HR People Leaders to provide outstanding customer service to our business leaders and team members. We need people who thrive in a fast-paced environment, who are looking for a good challenge, and who are dedicated to creating and developing superior customer relationships. You've got to be sharp, and you must be on your relationship game every day... because you will be an essential part of everyday life.
What Will Fill Your Workday
Lead the execution of PBP practices in employee engagement and retention, organizational development, and performance management, ensuring an environment where our people can thriveForge strong strategic partnerships and client relationships, becoming a trusted advisor within the organizationCollaborate with leadership to develop and execute impactful short and long-term plans that address both tactical and strategic business priorities, including talent management, succession planning, and organizational designChallenge and innovate existing People policies to create a better environment for team members and BoldrHarness people insights to drive meaningful actions and evidence-based decision makingMentor and collaborate effectively with our People Leadership Team, exemplifying a leadership mindsetAct as a point of escalation for team members, addressing ideas, issues, and concerns with empathy and expertiseEquip the team with the tools, resources, and knowledge necessary to excel in key organizational initiativesDefine and implement short and long-term departmental goals, objectives, policies, and operating proceduresEnsure legal compliance by monitoring and implementing relevant labor law & government requirements; conducting investigations; maintaining records; and representing Boldr at CCMA hearingsOversee planning, monitoring, and appraisal of employee work results; address grievances; and provide counseling when neededOptimize historical employment records by maximizing the HRIS system by ensuring record accuracy. Establish and maintain a Workplace Forum as required by the Labor Relations ActTake on any additional duties consistent with your skills and experience, as directed by your managerEnsure timely submission of statutory reports (e.g. WEP/ATR and EE)
Please note: The above responsibilities are not exhaustive and related additional duties may be required from time to time.
Requirements
WHAT WE'LL LIKE ABOUT YOU
You Will Stand Out if You Are:
Curious and authentic, just like us! #beboldrA people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr as a comfortable and inclusive workplace for allAble to maintain internal and external relationships with a diverse range of personalities, cultures, and departments to keep our turnover below 20%Capable of using your knowledge of all facets of HR and your experience in a generalist role to review, update, and execute streamlined policies and processesComfortable in a fast-paced environment and a quick thinkerAble to pay attention to the small details, while keeping long-term vision in mind to coach, motivate, guide, and inspire othersHighly self-motivated and able to effectively prioritize and execute tasks in a high-pressure environment to keep deadlines under your stepsA team worker with a passion for excellence and a sense of urgency who knows how to follow through processes and project timelines
You Will Stand Out if You Have:
Bachelor's degree in Human Resources, Business, or Organization Development, or equivalent on the job experienceAt least 5 years of experience as an PBPStrong experience in strategic partnership, client relationship building, organizational development, performance management, 9-box grid, and employee relationsSpecialized training in employment law, compensation, organizational planning, organization development, employee relations, and preventive labor relations, preferredActive affiliation with appropriate Human Resources networks and organizations and ongoing community involvement, preferredPeople Experience in a night shift BPO environment is preferred
Benefits
Maternity LeavePaternity LeaveFamily Responsibility LeaveAdoption LeaveGrantsSick LeaveHealth Maintenance Organization (HMO)Paid Time Off (PTO)Mental Health ProgramIn-house CounselorSabbatical LeaveInternet ReimbursementUPSRetirement Fund and Group Life Coverage#J-18808-Ljbffr
