Spitz General Store Assistant (Permanent) - Gateway

THE SPITZ GROUP consists of the following brands: SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands adds to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.SpitzWith the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.Main PurposeTo ensure the highest standards of customer service are delivered, responsible for assisting customers and meeting set targets.Line Manager: Store ManagerJob SpecificationKey Performance Areas:Cash controlPerform cash desk functionCash control and banking processes are followed daily0 cash variances maintainedManual transactions accurately recordedStock ControlStock management processes are followed dailyCustomer orders are followed upWeekly stock counts are conducted accuratelyStore room department in good conditionShoe pairing exercise is completed weeklyCustomer ServiceProvide excellent customer serviceInternal & external customer relationship buildingMaintain good customer relationshipsProduct knowledgeMinimum RequirementsExperience:Minimum 1 year's retail experienceQualifications:Complete Matric/Grade 12Additional Requirements:Retail administration disciplinesStock & cash managementProduct knowledgeSales knowledge and selling skillsKnowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin, and all other relevant policiesNumerical abilityCompetencies:Minimising RiskMeeting DeadlinesPlanning & OrganisingThinking AnalyticallyBuilding RelationshipsAttention to DetailUnderstanding OthersInfluencing Others
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