OBJECTIVE OF ROLE
Responsible for the promotion of products within a certain geographical area to Hospitals, pharmacists, nurses and doctor specialists. Responsible for retaining and strengthening relationships with Key External Experts.
KEY RESPONSIBILITIES
Commercial Excellence
Achieve territory sales targets and grow market share.
Build sustainable relationships with targeted customers to gain trust and commitment.
Work efficiently with key stakeholders across the business.
Responsible for detailing healthcare practitioners (pharmacists, nurses and specialists) in the private hospital market.
Maintain and grow relationships with thought leaders by discussing the portfolio at a peer-to-peer level.
Understand research and development trends of pharmaceutical products, build product awareness and grow product acceptance.
Shape the views and preference of healthcare practitioners (pharmacists, nurses and specialists) and patient advocacy groups towards innovative pharmaceutical products.
Provide ongoing support to targeted healthcare practitioners by collecting feedback on Aspen Hospital products to ensure effective and safe use of the products.
Manage, coordinate, and oversee product portfolio within territory including business planning, territory analysis, achieve customer target call volume and coverage.
Provide ongoing customer support to enhance product and disease knowledge by offering product training, CPD meetings, Journal clubs and webinars.
Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Communicate and report on adverse reactions within 24 hours and ensure that all product complaints are resolved within the respective timelines.
Adherence to business rules i.e., call rates standards, call logging adherence and ensure submission of monthly and weekly planners and reports.
Value Creation
Monitor and analyze data and market conditions to identify competitive advantage and product usage to improve sales performance.
Pursue continuous learning and professional development and stay up to date with the latest industry trends.
Plan, organize, and arrange training to HCPs.
Promote products ethically and within compliance based on company's sales process and approved marketing strategy.
Compliance
Adherence to all compliance expectations in customer interactions and activities.
EDUCATIONAL REQUIREMENTS
Matric / Grade 12.
A tertiary qualification is required, ideally in the life sciences.
KNOWLEDGE & EXPERIENCE REQUIREMENTS
A minimum of 5 years' experience in pharmaceutical detail sales, within the hospital and specialty arena is essential.
A minimum of 5 years' experience as a theatre / ICU nursing sister.
Existing relationships with key customers in the Western Cape would be an advantage.
Product knowledge of Aspen and competitor products within the hospital environment would be an advantage.
Understanding of budgeting, forecasting processes and financial calculations (gross margins, mark-ups etc.) is preferred.
A good understanding of marketing strategies and processes is ideal.
SOFT SKILLS REQUIREMENTS
Territory Management.
Presentation skills.
Communication skills; both written and verbal.
Negotiating skills.
Interpersonal skills with the ability to work independently and as part of a team.
Effective planning, prioritization, organizing and coordinating.
Ability to think creatively and out of the box, to effectively solve problems.
Results driven and self-directed.
Able to skillfully analyze data to gain insight and plan of action.
Ability to work under pressure and manage time productively.
COMPUTER SKILLS REQUIRED
The applicant must be proficient in Microsoft 365 applications (Word, Excel, PowerPoint, Outlook & Teams). Experience with Power BI would be an added advantage.
The successful candidate must have a valid driver's licence and be available to travel as per the requirements of the role.
Preference will be given to previously disadvantaged groups. Suitably qualified applicants are invited to submit their CVs online on or before 11 September 2024. Please note that if you have not heard from the HR department within 30 days of this advert closing, your application has unfortunately been unsuccessful.
Internal Applications must be completed using an Aspen mailing address after applicants have informed their direct line managers of their application for this specific role.
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