Job title : Specialist: Systems Engineer-Backup
Job Location : Western Cape, Bellville
Deadline : December 28, 2024
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Core Description To install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving.
Key Deliverables / Primary Functions Install, maintain, update and administer Backup software. Performs backup changes using Change management process and ensures all backups are properly run and completed within agreed backup windows Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance. System Administration of Backup Systems. Perform analysis of backup infrastructure and makes recommendations on improvements to meet business need and future capacity. Manage the resolution of complex problems and interfaces with support resources within the organization and the supplier community, providing root cause and remediation to mitigate risk. Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity. Reviews/audit the existing backup schedules, policies, and operational considerations and recommends and establishes best practices. Ensure Regulatory Compliance. Create and update documentation including backup & restore reports (SLA, Job status, Capacity, etc.). Documents operational best practices processes and procedures related to the backup environment and recommends changes to procedures, resulting in operations optimization and improved service level agreements. Participates in technical exercises for disaster recovery to ensure high reliability and efficiency.
Core Functional Skills & Capabilities Troubleshooting ICT Knowledge Attention to detail Infrastructure Technology Problem solving
Core Behavioural Competencies Job Match Applying expertise & Technology Deciding & Initiating Action Delivering Results & Meeting customer expectations Following instructions & procedures Working with people
Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering
Experience 5 years' system engineering experience. Alternatively, 7 years' system engineering experience. if Grade 12
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