Specialist Support Engineer
Apply remote type Hybrid locations Randburg time type Full time posted on Posted Yesterday time left to apply End Date: January 20, 2025 (3 days left to apply) job requisition id R-15970679
Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary Work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).
Job Description The Branch Products Team within the Integrated Channels a Division of Everyday Banking is looking for Specialist Support Engineer. Requirements: Provide technical support for the following applications: Branch Delivery Platform (BDP)Branch Transaction Platform (BTP)VR Learning ToolPhysical Channels Colleague OnboardingHave your sayRetailer PortalApplication Monitoring & Performance Management Monitor application modification requests and ensure best practices are being utilised.Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.Maintain metrics of operational performance and evaluate trends.Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions.Skills and Experience Required 3 years' relevant technical experience.Technical knowledge of business front-end application(s) and processes (BTP, BDP).Manage application and server certificates.Windows IIS knowledge.Basic knowledge of Windows OS and SQL Databases.Scripting language experience (Powershell).Governance, Risk & Control Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.Provide inputs to availability and capacity management process for effective planning.Education Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer.
In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
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