Job Purpose To drive the timeous execution of the day-to-day custody settlement services within Client Delivery Services through increased operational efficiency and improved client experience.
To identify and mitigate operational risk/issues through the collaboration with relevant servicing teams by managing exceptions and timeous engagement with stakeholders.
Job Responsibilities Manage and process daily all relevant client instructions timeously according to market timelines.
Ensure exceptions are identified, tracked, resolved and communicated to the Client Specialist.
Strengthen team participation through effective collaboration within the team and across the portfolio value chain.
Ensure a gold standard client experience by managing the execution obligations within the settlement's product portfolio.
Ensure seamless client experience through efficient and reliable services.
Identify and resolve client pain points through the engagement and escalation to senior specialist and or Management.
Identify opportunities to improve business processes, systems and digitization by implementing effective ways to operate within the business unit.
Stay abreast with market directives and Nedbank processes that contribute to the crafting of procedures, standard and processes.
Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Preferred Qualification Bachelor of Commerce in Finance, Accounting or Economics.
Strate / JSE certification Minimum Experience Level 3- 5 years' experience in Financial Services focused on Equity, Bond and Money Market settlements Technical / Professional Knowledge Administrative procedures and systems Microsoft Office Relevant regulatory knowledge Business writing skills Financial Acumen Product Knowledge Analytical Skills Knowledge of risk Relevant system knowledge Accounting skills Behavioural Competencies Communication Continuous Learning Collaborating Decision Making Initiating Action Innovation Work Standards Managing Work --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at +27 860 555 566