Specialist: Service Asset And Configuration Management

Key Performance Areas - Configuration Management - Asset Management Formal Education - Matric - Degree in Information technology / computer science Technical/Legal Certifica3on - A - ITIL Foundation - ITIL Asset Management - ITIL Release Control and Validation V3 or (advantage) - ITIL Service Transitioning V3 (advantage) - ITIL V4 Create, deliver and Support (advantage) - ITIL V4 Drive Stakeholder Value (advantage) - Kepner Tregoe problem solving or similar (advantage) - Advanced Microsoft Office - Config management database tools (Remedy, Freshservice, Device 42) Experience - 3 years experience working with in IT support - 2 years experience working with configuration management