Main Outputs and Responsibilities for this position:
Monitor and control server hardware and software
Determine server needs by function
Propose hardware specifications
Set up and test server
Implement on live network
Monitor and maintain server
Monitor server resources
Patch management
Manage problems
Monitor release management regarding changes
Provide final line of support in respect of problem management on servers and for technical team
Report to management on incidents & problems
Escalate unresolved problems to vendors
Assist vendors with the resolution
Provide reports
Submit management reports on a monthly basis
Submit back-up reports daily and monthly
Submit replication and test failover reports monthly
Provide 3rd line support for users
Troubleshooting
Repairs & maintenance of hardware & peripherals
Maintain Active Directory
Create new user profiles and distribution groups
Update existing user profiles and edit distribution groups
Maintain group policy for the domain
Maintain Active Directory site and services
Maintain DNS
Maintain DHCP
Perform Back-ups
Validate if back-ups were successful on a daily basis
Maintain back-ups systems
Capacity Planning
Back-up scheduling
Research and Testing
Keep abreast with changes and updates of new technology
Test new technology in a test environment
Cloud Infrastructure Management
Manage Azure and AWS Services: Deploy and manage Azure and AWS resources, ensure optimal performance and cost-efficiency.
Cloud Monitoring: Implement monitoring solutions to track the performance and availability of cloud services.
Cloud Security: Ensure the security of cloud resources by implementing appropriate access controls and security measures.
Disaster Recovery: Develop and maintain disaster recovery plans for cloud environments.
Knowledge and Skills
Formal Education
National Diploma in Information Technology
Technical/Legal Certification
VMWare Vsphere 8
ITIL V3 Foundation
MCSE 2016
Exchange 2019
Sharepoint 2019
Office 365
Azure
AWS
Experience
6 years' experience in an IT environment
5 years' experience as a server administrator
Driver's license and own reliable transport essential
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