Specialist, Mis

Business Segment: Personal & Private Banking
To maintain service and application stability, availability, and reliability through the facilitation of the various Service Management processes and associated activities which include providing level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies.
QualificationsMinimum Qualifications Type of Qualification: Diploma
Field of Study: Information Technology
Experience Required Delivery Enablement
Technology
5-7 years
Proven experience in application of service management processes and frameworks. Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other.

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