Job title: Specialist: IT Analysis/ Dev/ ERPJob grade: S5Group/ BU: OpenserveDivision: OpenserveSpan of control: 0-5Reports to: Senior ManagementCore DescriptionResponsible for taking high-level business plans, ideas, problems or requirements and translating them into concrete functional specifications.
The specifications produced will describe how the solution integrates with both the business processes and products, and the existing IT infrastructure.
These specs must then be translated into solutions; these solutions must be tested and implemented.
The implemented solutions must be maintained.
All bug fixes will be taken through the same process as new requirements.
This job is also responsible for Project Management.Job ResponsibilitiesCo-ordinate team that translates high level requirements into concrete system specific specificationsManage Changing Operational Needs, including the alignment of new technologies requirements with system functionalityPerform communicationProvide consultancy to business, SPOC's and other ITS groups on problem solving and trainingHR Management where applicableGive work estimates for the inclusion in the program and project plansExecution of the projects, including coordination of requirements.
Oversee development and customisation of solutionsLead technical solution and integrated deliveriesReview technical and solution deliveriesExecute the solution delivery plans (SDLC) in alignment with the project managersEnsure adherence to Change Management and Configuration principlesImplement solutions and maintain documentationEnsure delivery of updated solution documentationMaintain solutionsPlan system application work load and software configuration baselinesManage environmentsDo analysis, design and programming, responsible for taking high-level business plans, ideas, problems or requirements and translating them into concrete functional and technical specificationsThe specifications produced will describe how the solution integrates with both the business processes and products, and the existing IT infrastructureThe specification will be translated into solutions to be developedDevelop/ Customise Solution(s)Test Solutions; implement solutions; maintain implemented solutionsCompile and Review DocumentsMonitor Project Execution and Participate in Project ManagementAssist fellow team members where necessary by mentoring and coaching themProvide project status reportsApplication Performance and Functional Assurance which includes ensuring the development and execution of test cases for verification and validation of the unit and functional acceptance for each application/ system against business requirements and Functional Design SpecificationThis area may use one or more of the following languages/technologies/tools: ORACLE, PL SQLCore CompetenciesFUNCTIONAL KNOWLEDGEComputer Software; Databases; Systems (Applications); IT Document Standards; IT Strategy & eTOM; Project Management; Telkom PoliciesFUNCTIONAL SKILLSAnalytical; Communication; Conceptual Ability; Cross Functional Teamwork; Data Modelling; Designing; Writing; UML ModellingATTITUDES/ LEADERSHIP COMPETENCIESAccurate; Customer Focus; Decisive; Dynamic; Organised; Proactive; Values (Aligned to Telkom's Values (CHART))CertificationsEducationNQF 6: 3 year Diploma/ National DiplomaExperienceAdditional InformationSpecial RequirementsWilling to travelPhysical RequirementsKey StakeholdersBusinessExternal relationsExternal vendors/ stakeholders/ consultants
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