PurposeTo independently, fairly and effectively assess and manage disability income, permanent disability and dread disease claims as accurately and timeously as possible, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).Minimum Experience2 - 3 years' experience in a similar environmentBachelor of Occupational TherapyRegistered with the Health Professions council of South Africa as an Occupational Therapist (HPCSA)ProcessApply relevant research methodologies, tools and techniques to effectively and purposefully gather information.Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.Independently, fairly and effectively assess and manage risk claims within relevant authority limits.Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.Process special claims as and when they occur and provide support to resolve relevant concerns related to claims.Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisationPlan for own task execution and advises on improvements related to area of specialisation.Technical/Behavioural CompetenciesQuery resolutionInsurance principles and practiceFunctional Policies and ProceduresClaims knowledgeClaims managementAnalytical ThinkingTeamwork and CooperationResilienceLiberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group's Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organization.Vaccination Policy & Hybrid Working Model We are evolving the way we work and will be launching a Hybrid working model, in line with this Liberty has implemented a Mandatory vaccination policy which is applicable to all employees, this is to further strengthen our commitment to the safety of all employees. Right of refusal to be vaccinated against COVID-19, either on constitutional and/or medical grounds, is taken into consideration and will be dealt with through an objection process. More information about our Hybrid working model and Mandatory vaccination policy will be discussed during the recruitment process for this position.
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