Business unit, Department, Reporting Business Unit CCO Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng Reports to Executive / ME Sales Account Management Job Grade/Level S5 Core Description Responsible for the management of the full sales cycle for defined vertical and customer base.
Accountable to achieve or exceed the full revenue target.
Key Deliverables / Primary Functions Develop, review, communicate and monitor an effective client strategy as per the MSA methodology Design and execute on the account plan.
Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Core Functional Skills & Capabilities Account Planning & Management Customer Focus Relationship Building Sales Pipeline Management Sales Strategy Core Behavioural Competencies Job Match Persuading and Influencing Presenting and Communicating information Delivering Results & Meeting customer expectations Relating and Networking Achieving personal work goals & objectives Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience Minimum of 5 years' ICT experience in Account Management Role Or Minimum of 7 years' ICT experience in Account Management Role Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Level of engagement Engagement will all levels within the organisation, internal and external to the business.
Span of Control 0 Special Requirements / Employment Condition Valid Drivers license Required to travel locally and/or internationally Workplace / Physical Requirements Hybrid Remote Worker Non-Billable