Business unit, Department, Reporting Business Unit Converged Communications Department Network Solutions Position reports to Manager Network Service Operations Job grade/level S5 Core Description Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems.
Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently.
Implements high-level systems and applications.
Deploys communication solutions or customer specific solutions to meet business and strategic objectives.
Key Deliverables / Primary Functions • Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports • Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services • Conduct business analysis and business continuity planning • Engage in consultation with team members • Manage technical product development in terms of project definition, compilation of project plans and statements of work • Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion • Monitor emerging technologies and provide insights and advice in this regard • Design systems within areas of expertise • Conduct service delivery planning and control Core Functional Skills & Capabilities Infrastructure Development& Support Process Orientation Continuous Delivery (CD) Customer Orientation Problem management Service and System Integration Core Behavioural Competencies Job Match Adapting & Responding to change Delivering Results & Meeting customer expectations Deciding & Initiating Action Working with people Persuading and Influencing Creating & Innovating Culture Match Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Telecommunication OR NQF 4: Grade 12 Additional Education -Preferred /Advantage NQF 7: 3 year Bachelors Degree Experience 5 Years experience (if Grade 12, 7 years experience) with at least 3 years Telecommunication technology experience Certifications CISCO ITIL Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control 0-1 Level of Engagement Interacting with clients as well as relevant stakeholders within BCX.
Special Requirements / Employment Condition Ability to work extended /long hours as and when required Valid Drivers license Workplace / Physical Requirements Hybrid Remote Worker Billable Revenue Generating