ACCOUNTABILITIES: Spare Parts Function: · Manage the sales function for spare parts and implement a process roadmap to fulfil customer demand. · Budgeting and forecasting order intake with a roadmap plan in support of the same. · Establish and review fixed pricing and framework agreements for spare parts and repairs. · Establish and monitor related KPIs and attend to concerns and implement improvements. · Stays current on competition and market offerings. · Expedite all customer orders. · Manage customer relationships with regular progress updates on quote queries and expediting queries and to build long-term sustainable business partnerships. Procurement and Supply Function: · Maintain and monitor supplier database. · Develop suppliers to reach our needs in terms of quality, price, lead time, confidentiality. · Source supplier in relation to work required to be done (building maintenance, etc.). · Pre-qualify suppliers/contractors, adding to database once approved, as required. · Conduct site visits of prospective suppliers. · Work with QC/Workshop for services suppliers required to conduct work on or off site. · Ensure assembly and sub-assembly items are priced correctly on SAP. · Expedite all supply orders. · Assist finance with supplier related payment queries. · Ensure compliance with BBBEE (suppliers and spend). Logistics Function: · Manage the Logistics function and organise all transportation of spare parts from overseas suppliers to the end customer with all necessary documentation (commercial invoice, clearing documents). · Work closely with agents to expedite deliveries, and with customers, on deliveries of larger items to site, to prevent unnecessary double handling. · Ensure that incoterms are strictly monitored and maintained. · Ensure transport budget is adhered to. General Duties: · Ensure all departmental procedures are maintained, kept up-to-date and adhered to. · Manage the teams in order to reach sales objectives and improve KPIs by setting up goals for each individual and providing the necessary support and guidance. · Ensure all weekly and monthly reports to customers and business are submitted on time. EDUCATION & QUALIFICATIONS: Education & Qualifications: · Tertiary Qualification (at least N. Dip. level) in either mechanical, electrical, or industrial engineering fields, with experience in sales and customer account management. · Alternatively, Marketing, Commerce or Business-related qualification (Diploma/Degree), with experience in a technical / engineering sales environment. · Management Training. Relevant Experience: · Must have at least 5 years experience in business development, customer management, procurement, sales or related field. · Supply chain management and or Warehouse management experience will be advantageous. · Exposure and conceptual understanding of contract law and pricing. · Analytical skills. · SAP. · Knowledge of aluminium smelter / heavy industry process equipment will be beneficial.