Hiring: Spare Parts Manager (Richards Bay)Primary PurposeThe Spare Parts Manager, reporting to the Customer Relations Manager and leading a team of six, is responsible for developing and executing the company's purchasing strategy, managing the supply chain, and overseeing sales activities. This role aims to enhance spare parts revenue, customer service levels, turnover, and profitability.Spare Parts FunctionSales Management: Oversee spare parts sales and create a process roadmap to meet customer demand.Budgeting & Forecasting: Plan and forecast order intake with a supporting roadmap.Pricing & Agreements: Develop and review pricing structures and framework agreements.KPI Monitoring: Set and track KPIs, address issues, and drive improvements.Market Awareness: Stay informed about competitors and market trends.Order Fulfillment: Manage and expedite customer orders.Customer Relations: Maintain relationships with regular updates and build long-term partnerships.Procurement and Supply FunctionSupplier Oversight: Manage and update the supplier database, ensuring quality, price, and lead time standards.Supplier Development: Work with QA/QC to develop suppliers and pre-qualify them.Pricing Accuracy: Ensure correct pricing in SAP for assembly and sub-assembly items.Order Management: Oversee and expedite supply orders.Payment Assistance: Support finance with supplier payment queries.Compliance: Ensure BBBEE compliance.Logistics FunctionTransportation Management: Coordinate transportation of spare parts from suppliers to customers, handling documentation.Agent & Customer Coordination: Work with agents to expedite deliveries and coordinate site deliveries to avoid double handling.Incoterms Compliance: Ensure adherence to incoterms.Budget Control: Manage transportation costs within budget.General DutiesProcedural Adherence: Maintain and update departmental procedures.Team Support: Guide the team to achieve sales goals and improve KPIs.Reporting: Submit all reports to customers and the business on time.Education and ExperienceQualifications:Tertiary Qualification (N.Dip. or higher) in mechanical, electrical, or industrial engineering with sales and customer management experience. Alternatively, a Marketing, Commerce, or Business-related qualification with technical/engineering sales experience.Experience:Experience in business development, customer management, procurement, sales, or related fields.Supply chain or warehouse management experience is a plus.Understanding of contract law and pricing.Leadership skills and proficiency in SAP.Knowledge of aluminium smelter/heavy industry equipment is advantageous.
