Spanish Speaking Inbound Tour Consultant

Leading Inbound Tour Company is looking for an experienced Spanish-speaking Inbound Tour Consultant. This role is based in Sandton. Experience required:Good understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth knowledge of WETUAn in-depth geographical, logistical and product knowledge of South, Southern and East AfricaA willingness and aptitude to learnFluent in both verbal and written Spanish (preferably South American Spanish) Duties include:Creative and out-of-the-box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsConstant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers