Spanish Speaking Inbound Tour Consultant

Leading Inbound Tour Company is looking for an experienced Spanish-speaking Inbound Tour Consultant. This role is based in Sandton. Experience required: Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system An in-depth knowledge of WETU An in-depth geographical, logistical and product knowledge of South, Southern and East Africa A willingness and aptitude to learn Fluent in both verbal and written Spanish (preferably South American Spanish) Duties include: Creative and out-of-the-box planning and designing of leisure FIT tailor-made itineraries Managing the reservations process including handling bookings from quote to finalising, including invoicing and travel documents Ensuring turnaround times are strictly adhered to according to standard operating practices Proactive selling of products and services ensuring the best possible itinerary for the guests Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers