The AM Spa Holdings has an exciting vacancy for a Spa Therapist. The Spa Therapistadministers professional massage and body treatments to our guests. They must havea thorough knowledge of numerous massage modalities, possess a generalunderstanding of body treatments, and be willing to train in our spa's specificmassage and body treatment offerings. You must possess excellent communicationskills and be able to learn the product and service knowledge necessary to effectivelyprovide wellness solutions to meet the needs of our guests.
DUTIES
Provide consistent professional massage and body treatments by spaprotocols and accepted certification practices.
Uphold the standards of sanitation and sterilization as directed by law and thespa's policies and procedures.
Perform prep work, properly clean, and restock as required.
Communicate to management all occurrences involving staff or guests in thespa that requires attention.
Actively promote the spa, treatments, services, and retail, as well as availableprograms, promotions, and/or discounts.
Provide accurate, appropriate, and immediate responses to all requests byguests.
Maintain a positive attitude and contribute toward a quality workenvironment.
Regularly attend and support training and staff meetings for the spa.
Assist in all areas of spa operations as requested by management.
Perform any other work as requested by the line manager.
RESPONSIBILITIES
Be on time for your shift, prompt with each appointment, and performservices within the appropriate time allotted for the service.
Effectively inform and educate our guests about specific wellness concerns.
Be flexible with your schedule, supporting the needs of the spa.
Properly care for equipment and use proper amounts of products to assistwith cost controls.
Have complete knowledge and understanding of all services and productsoffered.
Handle guests' questions and concerns professionally and courteously.
Possess the ability to work without direct supervision.
JOB REQUIREMENTS
Qualifications:
Matric
Beauty Therapy Certificate (Related)
Basic computer literacy
First Aid certificate
Experience:
2–4 Years' experience as a therapist
Minimum 2 years' experience in the hospitality and/or tourism industry.
COMPETENCIES / SKILLS
Team Player, but must be able to work independently where required.
Must have excellent interpersonal skills.
Must be an Innovative and constructive thinker.
Must be pro-active and show initiative and punctuality.
Must have an ability to work under pressure.
Be able to resolve problems.
Applications must be submitted by email to ****** or ******.
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