The AM Spa Holdings has an exciting vacancy for a Spa Therapist. The Spa Therapist
administers professional massage and body treatments to our guests. They must have
a thorough knowledge of numerous massage modalities, possess a general
understanding of body treatments, and be willing to train in our spa's specific
massage and body treatment offerings. You must possess excellent communication
skills and be able to learn the product and service knowledge necessary to effectively
provide wellness solutions to meet the needs of our guests.
DUTIES Provide consistent professional massage and body treatments by spa
protocols and accepted certification practices. Uphold the standards of sanitation and sterilization as directed by law and the
spa's policies and procedures. Perform prep work, properly clean, and restock as required. Communicate to management all occurrences involving staff or guests in the
spa that requires attention. Actively promote the spa, treatments, services, and retail, as well as available
programs, promotions, and/or discounts. Provide accurate, appropriate, and immediate responses to all requests by
guests. Maintain a positive attitude and contribute toward a quality work
environment. Regularly attend and support training and staff meetings for the spa. Assist in all areas of spa operations as requested by management. Perform any other work as requested by the line manager. RESPONSIBILITIES Be on time for your shift, prompt with each appointment, and perform
services within the appropriate time allotted for the service. Effectively inform and educate our guests about specific wellness concerns. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and use proper amounts of products to assist
with cost controls. Have complete knowledge and understanding of all services and products
offered. Handle guests' questions and concerns professionally and courteously. Possess the ability to work without direct supervision. JOB REQUIREMENTS Qualifications: Matric Beauty Therapy Certificate (Related) Basic computer literacy First Aid certificate Experience: 2–4 Years' experience as a therapist Minimum 2 years' experience in the hospitality and/or tourism industry. COMPETENCIES / SKILLS Team Player, but must be able to work independently where required. Must have excellent interpersonal skills. Must be an Innovative and constructive thinker. Must be pro-active and show initiative and punctuality. Must have an ability to work under pressure. Be able to resolve problems. Applications must be submitted by email to ****** or ******.
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