POSITION SUMMARYOur award-winning Spa on the 19th floor at The Westin Cape Town offers a balance between outer skin and inner being. Our signature spa experiences offer the promise of treatments that are both unique and luxurious creating the perfect symmetry of luxury and well-being. Balance is restored with a healing touch. From therapeutic massages to cleansing facials and invigorating body treatments, each element of your spa visit is designed to stimulate the senses and nourish both body and mind.Job SummaryJoin our amazing team and deliver unforgettable and memorable Spa experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Spa Management, the successful candidate will be required to perform and offer guests a wide range of Beauty, Body, Skin Therapy and treatments as well as meet the required retail targets, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.Required Experience & QualificationsRecognized & relevant qualification in Body, Skincare and Beauty Therapy and treatmentQualified in Gel nail therapy application and removalAt least 2 years' experience as a therapist in massage techniques, manicures, pedicures, waxing, face and body therapies within a spa & wellness environmentProfessional DispositionProfessional telephone and communication etiquettePeople centric with a strong focus on the Guest experienceProven ability to drive retail targetsAbility to work within a pressurized environmentAbility to use Initiative and be proactive and self-drivenAbility to work without supervision and within a teamAttention to detail pertaining to area of responsibilityRequired to work rostered shifts and irregular hours as per operational requirementsFlexible working hours as well as available to work weekends and Public holidays as per operational requirementsKey ResponsibilitiesDeliver a variety of spa body treatments, massages, facials and waxing in a safe and comfortable mannerProviding nail care services and treatments to clients, including manicures and pedicures and Gel nail therapyAdherence to health and safety protocols within the work environment and at work stationsMaintain a neat, clean and well-groomed appearance as per company standardsMaintain strict hygiene standards as set out by managementReach retail and treatment targets as set out by managementEnsure workstations are kept neat and tidy before and after treatmentsPerform other duties as and when requiredMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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