As a Spa Therapist at Mount Nelson, A Belmond Hotel, you enhance the guest experience by providing immersive, therapeutic, and ambient service that elevates relaxation and tranquillity to a new level. In this role, you will provide the highest quality services and products to guests. If you're looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities Include:
Providing a range of spa treatments and therapies to guests including massages, facials, body treatments, and other specialized luxury services using various techniques and products.
Conducting consultations with guests to understand their specific requirements and preferences, while providing recommendations on appropriate treatments to ensure a personalized, comfortable, and safe experience.
Preparing treatment rooms before each guest appointment to ensure the room is clean, organized, and adequately stocked with supplies, linens, and equipment, creating a serene and inviting ambience for guests.
Assisting in managing the guest appointments when necessary.
Assisting guests and providing knowledge on products, skincare, and wellness practices to enhance the experience.
Requirements:
What You Bring:
Ability to create a welcoming and relaxing atmosphere, communicate effectively with guests, and provide personalized attention to meet their individual needs and preferences.
Strong understanding of health and safety regulations and protocols related to spa services.
High level of professionalism and ethics; ability to adhere to professional standards, maintain confidentiality, and demonstrate ethical conduct in interactions with guests.
Benefits:
What We Offer:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits including:
Competitive basic salary and benefits.
Loyalty and recognition rewards programs.
Employee Assistance & Wellness programs.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
Location: South Africa, Cape Town
Department: Spa & Leisure
Employment type: Contract
Experience: Not specified
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