A position has become available for a Solutions Architect - Omnichannel to join our dynamic team.The Solutions Architect contributes to large-scale, complex, cross-functional projects across Omnichannel and the Omnichannel environment by translating strategies and requirements into technical solutions. The incumbent must manage the integrity and evolution of an integrated Omnichannel architecture and system standards based on business and customer needs. In addition, this role works with the Omnichannel Product Portfolio Team on a day-to-day basis as well as the Ecommerce Operations Manager by managing standards, providing key architectural input, working closely with functional/systems analysts identifying opportunities and ensuring feasibility risks have been addressed.KEY PERFORMANCE AREASContributes to Omnichannel strategic planning, combining business vision and industry standard methodologies to help define the technical strategy.Directs and reviews architectural artifacts (for example, proofs of concept, prototypes, architectural designs) and ensures design integrity.Works with stakeholders to define the future architectural roadmap for Omnichannel products, adopting 'best fit' technology innovation wherever necessary.Drives specific strategic initiatives and works with cross functional teams and technical partners to deliver business outcomes.Ensures that technical program processes are simple, executable, and sustainable for future use with manageable rollout plans.Collaborates with all key stakeholders, including IT Technology Managers, Development Partners, Business Teams, Retailers and the DCs per Region.Works with the Business Omnichannel Team and the Omnichannel Product Team to ensure regular communication updates to facilitate understanding and delivery.MINIMUM REQUIREMENTSBachelor's Degree in Data & Analytics Management, Supply Chain, Information Systems, or related discipline.Additional relevant specialist qualification is preferable.At least 8 to 10 years' experience in the design, development, and delivery of software products focused on an extensive customer base.Strong track record in working closely with architecture design on large-scale software development projects.At least 5 years' experience in Omnichannel operations with demonstrated understanding of digital and Omnichannel platforms and technology strongly preferred.Experience directly managing third party developers to design and update Omnichannel related applications.Experience with Industry leading Commerce Engines, CRMs, PIM and Loyalty platforms.Expertise in Architecture and System Design; Good knowledge of Infrastructure design.Software Product delivery methodologies and Retail Technology Awareness.SKILLS REQUIREMENTSA high degree of confidentiality, emotional maturity, ethical values and integrity.Must have a high stress tolerance and the ability to work efficiently under pressure.Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team oriented manner.An innovative thinker and ability to solve complex problems.Must be collaborative, influential, and rational.Precise planning and excellent organisational/administration skills.Exceptional accuracy and extreme attention to detail.Quality orientated and self-driven to achieve results.Good judgment, agility and responsiveness to emergent challenges.
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