Solutions Architect:
Responsibilities:
Financial & HRIS Systems Support:
Provide technical assistance and troubleshooting for financial systems such as NetSuite, Workday and other systems ensuring uninterrupted operations for finance and HR.
Process Optimization:
Collaborate with stakeholders, IT, and Vendor support to identify and implement technical solutions that improve efficiency.
Access Provisioning:
Work with application owners and management to follow the proper processes to grant user access.Maintain documentation for Compliance leveraging ServiceNow.
Compliance & Reporting:
Assist with system audits.Provide samples, reports and other documentation in a timely manner, as requested for audit.
Cross-Functional Collaboration:
Serve as the IT liaison for financial system upgrades and improvements, collaborating with cross-functional teams to implement solutions that align with business goals.
System Errors & Troubleshooting:
Monitor and support the performance of systems, resolving technical issues to ensure uninterrupted workflow for the business.
Audit & SOX Compliance Support:
Assist in system audits ensuring systems comply with SOX regulations and other internal controls.
General IT Support:
Provide ad-hoc support to the finance and HR departments, helping with system issues, system integrations, user training, and ongoing technical enhancements.
Qualifications:
Experience supporting financial and HRIS software applications, or similar systems.Solid understanding of SOX compliance and experience working within regulated environments.Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.Proficiency in Excel and other data analysis tools for troubleshooting and reporting.
Skills:
Detail-oriented with a keen eye for accuracy.Strong problem-solving skills and the ability to manage multiple priorities.Excellent interpersonal skills for effective vendor and internal communication.Adaptive and proactive in resolving issues and implementing process improvements.
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